Privacy policy

Last updated September 14, 2026

This notice describes how Paceline Bio ("we," "us," or "our") collects, uses, and shares your personal information when you visit paceline.bio, fill in our contact form, or otherwise engage with us, including at marketing or events (together, the "Services"). If you do not agree with our practices, please do not use the Services. Questions go to [email protected].

1. What information do we collect?

Information you give us

We collect personal information you voluntarily provide when you contact us, express interest in our products and Services, or participate in activities on the Services. Through our contact form this is:

Name
Email address
Company
The service you are interested in
The contents of your message
Whether you opted in to marketing email from us

We do not process sensitive personal information, and we do not collect information about you from third parties. All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information collected automatically

When you visit the Services we automatically collect device and usage information: IP address, browser and device characteristics, operating system, language, referring URLs, country, the pages you view and the links you click, and timestamps. This information does not reveal your specific identity and is used to keep the Services secure and operating and for our internal analytics. We use two tools for this:

PostHog records page views, clicks, and the device data above, and also receives the information you submit through the contact form. We do not record sessions or replay your visit.
Cloudflare Web Analytics records aggregate, cookieless traffic statistics for the pages served by our host.

Cookies and similar technologies

PostHog stores a first-party cookie and local storage entry on your device so that repeat visits and a contact-form submission can be associated with one another. Cloudflare Web Analytics uses no cookies. You can block or clear cookies in your browser settings; the Services still work without them. If your browser sends a Do Not Track or Global Privacy Control signal, we do not collect analytics data (seesection 8).

2. How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, keep the Services secure, and comply with law. We may also process your information for other purposes with your consent. Specifically:

To respond to you. Contact-form submissions become support tickets so we can answer your enquiry and provide the requested service.
To send you marketing communications, only if you ticked the box asking for updates. You can opt out at any time (see section 7).
To identify usage trends and improve the Services. We use analytics to understand how the Services are used, measure the effectiveness of our marketing, and improve our products, marketing, and your experience.

4. How long do we keep your information?

We keep personal information only as long as necessary for the purposes in this notice, unless a longer period is required or permitted by law (such as tax, accounting, or other legal requirements). Contact-form submissions are kept for as long as we need them to respond to you and maintain a record of our correspondence. If you opted in to marketing, we keep your email address until you unsubscribe. Analytics data is kept in aggregate form.

When we no longer have a legitimate business need to process your personal information, we delete or anonymize it, or, if that is not possible (for example, because it is held in backup archives), we securely store and isolate it from further processing until deletion is possible.

5. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise that hackers, cybercriminals, or other unauthorized third parties will not defeat our security and improperly collect, access, steal, or modify your information. Transmission of personal information to and from the Services is at your own risk. Your information is stored and processed in the United States.

6. Do we collect information from minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18. If we learn that we have collected personal information from anyone under 18, we will take reasonable measures to promptly delete it. If you become aware of any such data, contact us at[email protected].

7. What are your privacy rights?

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, email[email protected]. We will consider and act on any request in accordance with applicable data protection laws.

Withdrawing your consent. Where we rely on your consent to process your personal information, you may withdraw it at any time by contacting us. Withdrawal does not affect the lawfulness of processing before withdrawal, nor processing conducted on lawful grounds other than consent.

Opting out of marketing. You can unsubscribe from marketing email at any time using the unsubscribe link in any email we send or by contacting us. We may still send you non-marketing messages, such as replies to your enquiries.

8. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") or Global Privacy Control ("GPC") setting you can enable to signal that you do not want your online activity tracked. Our analytics honor these signals: when your browser sends one, we do not collect analytics data about your visit. If you submit the contact form while such a signal is enabled, we treat the submission as your consent to send the information in the form to us so that we can respond, and no further analytics are collected.

9. Do United States residents have specific privacy rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

Categories of personal information we collect

The table below shows the categories of personal information we have collected in the past twelve (12) months. The examples are illustrative and do not reflect the personal information we collect from you. For a comprehensive inventory, see section 1.

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	Yes
B. Personal information as defined in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	No
C. Protected classification characteristics under state or federal law	Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data	No
D. Commercial information	Transaction information, purchase history, financial details, and payment information	No
E. Biometric information	Fingerprints and voiceprints	No
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	Yes
G. Geolocation data	Device location	No
H. Audio, electronic, sensory, or similar information	Images and audio, video or call recordings created in connection with our business activities	No
I. Professional or employment-related information	Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us	Yes
J. Education information	Student records and directory information	No
K. Inferences drawn from collected personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	No
L. Sensitive personal information	Account login credentials, precise geolocation, racial or ethnic origin, religious beliefs, health data, and contents of mail, email, or text messages	No

We may also collect other personal information outside of these categories where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

We use and retain the collected personal information as needed to provide the Services or for as long as described in section 4.

Sources of personal information

See section 1.

How we use and share personal information

See section 2. We may disclose your personal information to our service providers pursuant to a written contract between us and each service provider, as described insection 3. We may use your personal information for our own business purposes, such as undertaking internal research for technological development and demonstration. This is not considered to be "selling" your personal information.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information belonging to website visitors, users, and other consumers in the future.

Your rights

You have rights under certain US state data protection laws. These rights are not absolute, and in certain cases we may decline your request as permitted by law. They include:

Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")

Depending on the state where you live, you may also have the following rights:

Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)

How to exercise your rights

To exercise these rights, email us at [email protected] or write to us at the address in section 11.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

Request verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. If we cannot verify your identity from the information we already hold, we may request additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide written and signed permission from you to submit the request on your behalf.

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision. If your appeal is denied, you may submit a complaint to your state attorney general.

California "Shine The Light" law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit it in writing using the contact details in section 11.

10. Do we make updates to this notice?

Yes. We may update this notice from time to time; the updated version is indicated by the "Last updated" date at the top. If we make material changes, we may notify you by prominently posting a notice of the changes or by sending you a notification directly. We encourage you to review this notice frequently.

11. How can you contact us about this notice?

If you have questions or comments about this notice, email us at[email protected] or write to:

Paceline Bio
2101 Pearl St
Boulder, CO 80302
United States

12. How can you review, update, or delete the data we collect from you?

You have the right to request access to the personal information we collect from you, details about how we have processed it, correction of inaccuracies, or deletion of your personal information. You may also have the right to withdraw your consent to our processing. These rights may be limited in some circumstances by applicable law. To make a request, email [email protected].